Shipping policy

"Welcome to Alliva by HM. By using our website, social media pages, or purchasing our products, you agree to the following shipping polocies."

  1. Shipping Rates & Delivery Estimates
    Shipping costs and delivery times vary based on your location and the items in your order. All shipping rates are calculated at checkout.
  2.  Processing Time
    Orders are processed within [1-3] business days. Processing time does not include weekends or public holidays. You will receive a tracking number via email once your order ships.
  3.  Shipping Destinations
    We currently ship to: [List countries you ship to, e.g. UAE, Saudi Arabia, Pakistan, Worldwide]. If your country is not listed at checkout, please contact us at.[allivabyhm@gmail.com]
  4.  Shipping Carriers
    We use trusted carriers including [DHL, FedEx, Aramex, Pakistan Post, etc.] to deliver your orders.
  5.  Delays
    Delivery delays may occur due to customs, weather, or carrier issues. [Your Store Name] is not responsible for delays caused by the shipping carrier or customs. For international orders, customers are responsible for any customs duties, taxes, or fees.
  6.  Tracking Your Order
    Once shipped, you’ll get a tracking link so you can follow your package. If tracking shows “delivered” but you haven’t received it, please contact the carrier first, then us.
  7.  Lost or Damaged Packages
    If your order is lost or arrives damaged, contact us within days of the estimated delivery date. We’ll work with the carrier to resolve it and send a replacement or refund if needed.[7]
  8.  Shipping Address
    Please double-check your shipping address at checkout. We’re not responsible for orders sent to incorrect addresses provided by the customer.
  9.  Contact Us:
    Questions about shipping?
    Email: [Allivabyhm@gmail.com]
    Phone: [03330235849]